ACFI Optimisation

Sustaining Risk Free Aged Care Funding

ACFI remains the primary source of RACF operating revenue today, and increasing ACFI funding without over-claiming, is vital for aged care facilities so as to ensure sustainability and compliance with ACFI rules.

It’s a simple equation really: Accurate Claims + Optimal Funding = Resident Care.

The changes to the ACFI process Question 12 sent shockwaves throughout the eldercare sector, prompting many aged care facilities to review and revise their current AFCI practices. At AHP, we haven’t changed a thing. We didn’t need to because our delivery model has always been based on long-term compliance and sustainability.

Our record speaks for itself. With an enviable reputation of successful ACFI compliance, we have helped several homes conduct audits of ACFI claiming in line with ACFI validation standards.

We are a passionate team of ACFI experts that believe your resident deserve nothing but the best. We work hand-in-hand with your team to ensure your aged care facility is equipped to independently retain and optimise the maximum ACFI funding for sustainability.

Here at AHP, we stand by our claims. Our audits are comprehensive and we painstakingly review practices and processes from preliminary assessments through to claims submissions to ensure your claims are always compliant.


Our experts provide a range of services:

  • Comprehensive ACFI Audits: We focus on CHC domain uplift potential
  • Detailed Reports: Actual and potential uplift analysis
  • Complete ACFI Systems Reviews: We conduct detailed audits and system reviews to ensure your ACFI processes are optimised
  • Staff Training and Resident Assessments: Education for all your team and expert consultation for individual claims
  • Onsite Support: We provide full support to clients during funding validation audits

The AHP Difference

Our physiotherapy program was implemented by AHP in 2015. Our residents have been given the opportunity to improve their mobility and well-being and equally importantly to learn that physio and activities programs are fun. The improvement in the activity levels of our residents has been fantastic.

Another positive aspect of employing AHP is their knowledge of the ACFI system and how physiotherapy services can contribute to an increase in the revenue of an aged care service.

Marco Polo is a strong supporter of AHP - as evidenced by the fact that we now have 5 full time allied health staff working across our two facilities - a resource our residents welcome because they feel better because of it.

Robert O'Shea CEO - Marco Polo Aged Care Services

I just wanted to say thank you to Sarah for all of your help in assisting me in finding a job here in Australia. It has been two weeks now since I started my job and everything is going good.

Thank you for being exceptionally professional and accommodating and going above and beyond to make the process a smooth as possible. It’s jus great to meet a person like you, who is able to assist aspiring Nurses secure rewarding jobs. You work in a way that you are always there to listen to our needs and sometimes problems.

Mark Emergency Registered Nurse

We have partnered with Australian Health Professionals for a range of permanent and temporary recruitment assignments; particularly those which are hard to fill or critical to our organisation.

We have found Anne and the team very responsive, flexible, customer centric and committed to sourcing in line with our brief. When we find it challenging to source, we do look to AHP to provide support with candidate acquisition.

Sam Fraser Recruitment Marketing Manager

Thank you AHP for making the transition between employers easy and stress free.

This is the first time I have used a recruitment agency and I valued your advice and support throughout the process. Your professionalism and interest in my circumstances was appreciated.

I have no hesitation in recommending you to colleagues looking for new positions.

April Sevenoaks Contractor

The team at AHP are very professional and provide us with Physio, OT, Speech Path and Dietic services. We have been extremely impressed with the level of service, professionalism, contemporary practice and staff who are motivated and engaged in providing excellence in care for our residents. Feedback from residents and staff has been overwhelmingly positive and communication with management has been the highest standard.

Christine Schlieff Residential Manager - St Peters Catholic Healthcare

Contact us today for more information on our specialised ACFI services.


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